Support

Need help with Lana? Email support@lanacalendar.com. A real person (the developer) answers, usually within 2 business days.

Email support

Common questions

Lana doesn't show my events.

Lana needs full access to your calendars. Go to Settings › Privacy & Security › Calendars › Lana and pick Full Access. Do the same under Reminders for the reminders lane.

Does Lana work with Google or Outlook calendars?

Yes. Add the account to your device first (Settings › Apps › Calendar › Calendar Accounts), and its calendars show up in Lana.

How do I zoom?

Pinch out to see your whole year, pinch in to get to a single day. On a Mac, pinch on the trackpad, or use ⌘+ and ⌘−.

My widget is behind.

iOS decides when widgets refresh. After you change something in another app, a widget can take 15–60 minutes to catch up. Opening Lana refreshes it right away.

Where is my data stored?

On your devices and in your own calendar accounts. Lana has no accounts, and we never receive your events. See the Privacy Policy.

I got a new phone. How do I get Pro back?

Open Lana › Settings › Restore Purchases, signed in with the same Apple Account you bought with.

How do I cancel my subscription?

Settings › [your name] › Subscriptions › Lana › Cancel. You keep Pro until the end of the period you paid for.

Can I get a refund?

Apple handles refunds: reportaproblem.apple.com.

I found a bug or have an idea.

Email us. Screenshots help a lot.